Frequently Asked Questions
Here we answer many of the questions our customers have asked over the years.
All questions and answers on one page
About the MotivAider®
- How long has the MotivAider been around?
- I like the concept, but why don't you make the MotivAider more compact?
- I'd really like to buy a MotivAider, but I'm questioning the price. I can buy an electronic timer for a lot less. Is the MotivAider really worth what it costs?
- What kind of help do you offer to someone who's just getting started with the MotivAider?
- What kinds of things have people used the MotivAider to accomplish?
- Can I use the MotivAider for more than one purpose at a time?
- How do I get my personal message into the MotivAider?
- The MotivAider is working amazingly well for me, but I'm curious about what makes it so effective. It just seems too simple to work as well as it does!
- I understand you have a new (silver) model. Does it operate differently from the previous (grey) model?
- Neat concept, but wouldn't a smartphone app be better than a separate device?
- What are the MotivAider's dimensions?
- What kind of battery does the MotivAider use and how long will it last?
Ordering and Shipping
- How soon after I order will you ship?
Operating the MotivAider®
- I'd like to keep things as simple as possible. Do I have to use the advanced user settings?
- Can I make the vibration stronger or weaker?
- How do I turn my MotivAider off?
- I lost the operating instructions. How can I find out how to make my MotivAider work the way I want it to?
- I messed up the settings on my MotivAider. Is there an easy way to reset it?
- Is there a way to make sure that I set the time interval correctly?
Maximizing Results
- How do I know how often to send signals?
- I'm not noticing some of the signals. What should I do?
- I'm noticing the MotivAider's signals and I remember what to do, but I'm not consistently doing it. How can I get better results?
- My son is pretty active and I'm worried that the MotivAider might pop off his belt. What's the best way to keep that from happening?
- Where can I get help creating an effective message?
Troubleshooting
- Help! My MotivAider doesn't seem to be working right.
- My display (screen) went blank. What should I do?
- Some of the digits on the screen are missing segments.
- I haven't used my MotivAider for quite a while. I want to use it again but it doesn't vibrate even though I can see numbers on the screen.
- My MotivAider starts counting down but then just stops. What's wrong?
- I can't remember whether I set my MotivAider to accept intervals in minutes or seconds. Is there a way to tell just by looking at the screen?
Following Through - the Book
- Where can I get a copy of Following Through?
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