personal information to any other business. Never have, never
will. Your personal data is used only to process your order and
provide you with information relevant to your purchase.
Payment Methods We Accept
Credit Cards & PayPal
We accept MasterCard, Visa, American Express, Discover and
PayPal. You can order with confidence via our ssl secure
We welcome institutional purchase orders from schools and other
service organizations in the U.S. If you have a purchase order
number, you can order online by selecting the "Purchase Order"
payment option. Or you can mail your purchase order to the
address below or fax it to us at 612-437-4784 or 719-735-7793. As faxing isn't 100 percent reliable, we recommend that you call us to confirm that we received your faxed order.
Please note that for orders from organizations outside the U.S., we require
payment at the time the order is placed.
Price Confirmation or Pro Forma Invoice Only
If you're not ready to place an order but would like to receive
an email confirming pricing or request a complete pro forma
invoice, please proceed as if you were placing an order, but
select the "Price Confirmation Only" payment option.
Shipping & Handling Charges
The Shipping & Handling charge for your order will be
automatically calculated and displayed before you enter payment
and other personal information. After you've placed all the
items you wish to buy in the shopping cart, you'll be prompted
to select the country/region to which your order will be
shipped. After you've made your selection from the drop-down
menu, click on the RECALCULATE button to display the S&H charge
for your order.
SPECIAL NOTE FOR INTERNATIONAL ORDERS
By default, shipping charges are calculated based on U.S. Postal Service rates because these are usually the most economical. However, especially for orders of 20 or more MotivAiders shipped to Canada, lower rates may be available. So if you intend to place an order for 20 or more MotivAiders, you may wish to contact us first for a shipping estimate. But don't worry. Even if you place an order without checking with us first, if we determine that a lower shipping rate is available, we will reduce your shipping charges accordingly.
MANY COUNTRIES COLLECT TAXES AND DUTIES ON IMPORTED GOODS. TO AVOID ANY UNPLEASANT SURPRISES, YOU MAY WISH TO CHECK ON YOUR COUNTRY'S PRACTICES BEFORE PLACING AN ORDER.
Please double-check your shipping address before submitting your order. An error in your shipping address may result in your order being returned to the U.S., which could delay delivery by weeks.
Shipping Methods We Use
We do our best to select the best shipping method available for
the weight, value and destination of each order.
- U.S. (50 states): We typically ship orders for 1-6 MotivAiders by U.S. Priority
Mail (2-3 business days delivery) at no additional charge. Larger orders may ship by UPS.
Delivery time for UPS Ground service varies by location within a range of roughly 2-7 business days.
- Canada: Most small orders ship by U.S. First-Class Package
International Service. Larger orders may ship by UPS. Orders
typically reach Canada within just a few days, but please be
aware that Customs delays are common, so it could take
longer for your order to actually be delivered.
- Other countries: We use U.S. First-Class Package
International Service wherever possible. Orders typically reach
their destination country within several days, but lengthy
Customs delays are common in some countries, so it may take much longer for your order to actually be
Other Shipping Methods
If you'd like us to ship via an alternative carrier or shipping
method (for example, FedEx), please either contact us before
placing your order, or indicate your preference in the Comments
section of the online order form, and we'll email you with
options and charges before processing your order.
How to Place an Order
- Go to our order page and select all the items and quantities you want, then click on the "Place
Your Order" at the bottom of the page.
- You'll see what's in your cart and can make any
adjustments. You'll be prompted to enter your geographical
region and any voucher code. Shipping & Handling charges, tax
(if any) and order total will be calculated and displayed
before you enter any personal information.
- You'll be prompted to enter your billing and shipping
- You can again review your order and use the back button on
your browser to make any necessary corrections. You'll be
prompted to select a payment method.
- What happens next depends on the payment method you choose:
- If you elect to mail a check, your order will be transmitted when you click on
"Continue," but your order won't be processed until we receive
- If paying with a credit or debit card, you'll be prompted
to enter your card info via our SSL secure server. Your order
will be placed when you click on the "Order Now" button.
- If paying via PayPal, you'll be taken to PayPal.com to
complete your purchase.
- If purchasing with a purchase order, you'll be prompted to
enter a P.O. number and contact person. Your order will be
placed when you click on the "Continue" button.
- CONFIRMATION EMAIL: If you've entered a valid correct email
address, shortly after you place your order, you'll receive a
If you have any questions or need help placing an order, please don't hesitate to call us at 1-800-356-1506 (+1 218-681-6033) or email us